FAQ

Who runs RubyRags? And why?

RubyRags is operated by Littlelines, LLC (an international Ruby on Rails consultancy based in Ohio.)

It just seemed like a fun idea for Ruby community-spirit-building. It has also been a great excuse to play with some awesome illustrators and learn all about screen-printing and "e-commerce fulfillment"

Can I return an item? How?

Sure. If you find that you would like to return an item, you may do so for any reason within 14 days of its arrival provided it's still in unworn/unwashed condition. You are responsible for packaging the shirt back up and sending it to us, along with the original packing slip to:

Littlelines, LLC
50 Chestnut Street, Suite 234
Beavercreek, OH 45440
USA

What does "flat rate" shipping mean?

It means that you can order as many shirts as you like and the shipping will cost the same, from 2 to 200 shirts. (We do give a discount off the flat rate if you order just one shirt.)

Can you custom-print a batch of shirts for my team or company?

We're happy to do so. Just e-mail us to explain your needs: .

What currency are all prices quoted in?

USD. Your credit card will charge you the current day's exchange rate against the dollar if your card is based in another currency.

Why only a discount for Rails core contributors?

Rails is the main reason for the recent ascendancy of Ruby, and the people who have helped build that framework deserve our thanks. (Incidentally, Github also happens to have a nice Contributors set up that allows us to automate giving discounts.)

Where did you get those swank link icons?

The ever-awesome FamFamFam.

Can I submit a design or an idea for a shirt?

That would be splendid. We pay $100 for ideas that we end up printing and $300 for actual designs that we print.

What happens if an order is returned to RubyRags as undeliverable?

If an item is returned to us as "undeliverable" by the shipping carrier, you will be issued a refund less the original shipping costs.

How do I get in touch with RubyRags?